Context A senior leadership team was navigating a merger — strategically sound, well-communicated, yet emotionally fragmented. As one leader put it, “We’ve been told this merger is good for growth. But honestly? Everyone’s walking on eggshells. It’s like we’re all strangers again.” Despite clarity on what to do, the team struggled with how to connect through uncertainty with respect to change. Challenge The transition had triggered unspoken anxieties and role insecurity. Peo